Share the Care
Melissa has been in the transportation industry for over ten years. She landed a job at an international freight forwarding company right out of high school and never left the industry. She started off as receptionist answering phones and went to air imports where she managed multiple incoming air shipments and coordinated with overseas partners, opened files, completed document transfers and customs entries and made arrangements for delivery of freight. In her time with Mallory, Melissa has worked her way up from an Import Customer Service Representative to Import Supervisor for our Atlanta office where she is responsible for monitoring Supply Chain Visibility; streamlining our operational/desk level workflows; auditing operation SOPs; monitoring our import group e-mails; quoting, rating and routing; and training/supporting operational staff.
Melissa’s manager Mary Arno said, “Melissa helps me keep the department running. I am able to confidently turn over tasks to Melissa that I would normally handle and know she will take care of it. Melissa’s supporting role allows me to do things other Mallory managers do. I really appreciate all of her hard work and dedication.”
Melissa has a 4 year old son, Haygan Waters, who is adored by the Mallory Atlanta office. She recently became engaged and will be married by the end of the year. Melissa is another wonderful example of Mallory’s commitment of Confidence Delivered. On Time. With Care. Everywhere.
“Melissa is a wonderful resource at Mallory. I use the Supply Chain Visibility tool on a daily basis and Melissa has been able to answer all of my questions and has helped to provide enhancements as needed. It is extremely helpful to have access to real time updates on my inbound shipments and the reports provided help to evaluate past and future requirements. I appreciate her prompt replies to all of my requests.”
- Buyer, Valued Import Customer