With over 100,000 import shipments in the past year, Mallory Alexander can provide you the expertise needed for your next big shipment.
Why Mallory? Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. Mallory Alexander supports manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo, and we do it with confidence–on time, with care, everywhere. We recognize the invaluable role our customers play in the international economy and in the lives of millions around the world.
As a full-service logistics provider with more than 99 years in the industry, we know how to navigate the complex logistics landscape and build safeguards into our processes, ensuring accuracy and providing our customers peace of mind. We live up to our commitments. We put experts on the front line to support customers and create reliable yet nimble systems to meet our customers’ dynamic needs, at every touch point, every time.
With Mallory Alexander’s offices in China, we can ensure your freight reaches its global destination.
Import
Mallory Alexander International Logistics provides import solutions that fit your transportation needs. Our global network of offices and partners, as well as our close relationships with major steamships and airlines, allow us to give your cargo the attention and detail it requires for a seamless supply chain experience.
Our technology-driven solutions and expertise in transportation logistics are tailored to the needs of your business.
Whether it’s an FCL, LCL, breakbulk or charters, Mallory Alexander works with Customs to obtain a “wheels up” clearance of your shipment, expediting clearance in the United States.
Import Air Services
- Custom Handling of Customs Clearances
- Bonds
- Transportation Management
- Insurance
- Duty/Tax Minimization Strategies
Import Ocean Services
- Freight Pre-Clearance
- Bonds
- Transportation Management
- Insurance
- Duty/Tax Minimization Services
- AMS & ISF Filing Services
- NVOCC Services
Export
Air
Mallory Alexander International Logistics’ industry knowledge and expertise, global infrastructure, and strong network of IATA carriers, ensures the highest quality of service for our customers. Each shipment is handled with consistency and reliability around the globe.
Ocean
Mallory Alexander offers ocean forwarding services, such as full container load (FCL), less than container load (LCL), and the handling of hazardous cargo, as well as complete export documentation services. From general cargo, to agricultural commodities, household goods and sensitive electronics, Mallory Alexander has the expertise and experience you need.
Cross-Border
Mallory Alexander International Logistics operates many locations on the Texas-Mexico border to fulfill your North and Southbound transportation needs. Our border-crossing services are administered in our Laredo office, which is the principal port of entry between Mexico and the United States.
Mallory Alexander’s Laredo office is located one mile from the World Trade Bridge. From this location, we manage over ten distribution centers totaling 360,000 square feet.
Our offices and operations network in the cities and ports in Mexico include:
| Ensenada | Monterrey | Progreso | Veracruz | Lazaro Cardenas |
| Nuevo Laredo | Altamira | Mexico City | Manzanillo | Coatzacoalcos |
Ensenada, Mexico
Monterrey, Mexico
Progreso, Mexico
Veracruz, Mexico
Lazaro Cardenas, Mexico
Nuevo Laredo, Mexico
Altamira, Mexico
Mexico City, Mexico
Manzanillo, Mexico
Coatzacoalcos, Mexico
Mallory Alexander is the proud recipient of the President’s E-Award for Exporting Excellence and the President’s E Star Award for the promotion of U.S. Exports.
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Domestic
Truck Brokerage
Mallory Alexander International Logistics offers a wide range of truck brokerage services. Our truck brokerage capabilities include, but are not limited to, the following:
- Less than truckload (LTL)
- Full truck load (FTL)
- Local port drays
- Just-in-time delivery
- Team drivers
- Air-ride equipment
- Special equipment such as flat beds, low boys, and drop down units
Air
Mallory Alexander International Logistics provides a comprehensive range of domestic air services that are time definite, competitive, precise, reliable, and can be customized to your needs. Delivery deadlines are met using a variety of service products, from Next Flight Available, Overnight, Second Day to Third Day, or Deferred. Additional services include liftgate, two-man deliveries, unpack, and debris removal. Mallory Alexander also positions dedicated chartered aircrafts, which can cover all configurations, anywhere in the US, within hours.
We can provide a pick-up and delivery of goods for a complete door to door charter service.
Intermodal
In response to our customers’ growing domestic needs, Mallory Alexander International Logistics has developed a nationwide intermodal program which provides solutions for cargo, specifically for equipment and domestic capacity needs, moving throughout the United States, Canada and Mexico.
Customers can reduce costs by using Mallory Alexander’s Intermodal Service, in place of a standard truck service, with the most significant savings coming from cargo moving in lanes over 500 miles. Additionally, our “One Source – One Call” service offers customers on-time performance metrics, customized reporting, and premier customer service door to door.
Special Services
When more than a dock delivery is needed, Mallory Alexander can dispatch driver teams to provide add on services such as inside delivery, unpacking, and removal of debris. Site visits and use of special equipment such as lift gates, tow motors, riggers and cranes, may be required for oversized deliveries or to locations in older parts of large cities.
Mallory Alexander also provides asset recovery and intelligent delivery. Asset recovery involves disconnecting electronics, cataloging parts, packing, and shipping. Intelligent delivery includes delivery of office equipment requiring plug-in, start up, and other simple tests.
Mallory Alexander provides customer service 24 hours a day, 7 days a week, 365 days a year, and PODs can be provided within hours of deliveries. We have 99% on-time performance rating each year.
With over 25 distribution centers around the world, Mallory Alexander is strategically located for your supply chain needs.
Warehouse
Mallory Alexander International Logistics has a wide range of warehousing and distribution services. We currently operate over 2 million square feet of warehousing in the United States. This space continues to grow as new customers seek the services of our company to handle their warehousing and distribution requirements.
Public Warehousing
- Enter new markets without large capital investments
- Enter and leave markets based on customer needs
- Improve service and reduce transportation costs by postponing final assembly
- Have access to a full array of value-added services offered by Mallory Alexander International Logistics
- Have access to state-of-the-art warehousing and inventory control systems
- Have high standards of security
- Have a variable costs structure
Within our public warehouse operations, we can provide the following services to our customers:
- Receiving
- Storage
- Order Processing
- Shipping
- Inventory Management
- Labeling
- Kitting
- EDI/Internet Communications
- Transportation Management
Contract Warehousing
- Free capital for other corporate uses
- Increase customer service
- Increase warehouse efficiencies through process improvement and warehouse automation
- Shift costs from fixed to variable
- Improve information technology
- Reduce inventory carrying costs through better planning
- Improve security
- Enhance flexibility
Warehouse Network
Mallory Alexander has built solid relationships with a network of warehouses, which allows us to retain customer ownership and oversee the operations. We currently operate 33 domestic and international contract warehouse locations. At these locations, Mallory Alexander provides complete supply chain services including:
- Control at both the origin and destination warehouse locations, including inventory management
- Managing container pools
- Drayage and transloading
- Scheduling inspections and providing samples for inspection
- Providing projections to ensure proper staffing
- Receiving and shipping
- Reverse logistics
- Centralized billing for all services and locations
Value Added Services
- Reverse logistics
- Inventory management
- Labeling
- Kitting/assembly
- Pick/pack operations
- Rail sided locations
- Temperature control services
- Weighing/sampling
- Transload services
- Customized packaging solutions
- Fulfillment services
- Packaging services
Technology
Mallory Alexander offers logistics technology solutions and professional management services in such a way that customers can choose the combination of technology and service that works best for their requirements, that deliver cost effective results, and provide the capabilities needed to meet the variability of today’s global supply chains. Whether completely outsourcing logistics management across their entire organization or retaining execution control at local sites, our technology solutions allow our customers the greatest flexibility in achieving their supply chain objectives
MyMallory is a suite of intuitive web solutions focused on providing customers with the critical information they need to manage their supply chains effectively. MyMallory is designed to deliver customized content based on authorized users’ preferences. Personalization occurs at user login on our main Mallory Alexander web page, which will enable data content regarding their supply chain activity managed by Mallory Alexander to be immediately available for their viewing. This personalized content provides a high-level Snapshot view of upcoming and past supply chain activity, as well as proactive notifications of supply chain events as they occur. Drilldown and export of data content is available throughout the MyMallory suite.
Additionally, by using single sign-on technology, authorized users of MyMallory will have one-click-access to our Management Portal, our Supply Chain Visibility Portal, and our Warehouse Management Portal, as well as other offered web services.
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myMallory
MyMallory — Management Portal
Customers who utilize our MyMallory Management Portal gain access to a management dashboard which they can customize to deliver the most relevant supply chain metrics and content to assess quickly their supply chain position and to make decisions accordingly. The MyMallory Management Portal also offers a suite of standard metrics based on shipper, consignee, origin, destination, trade lane, mode, carrier, and container detail from within their supply chain activity. In addition, if a customer has engaged with Mallory to develop custom metrics or reports specifically designed to meet their unique requirements, they would be found on the MyMallory Management Portal.
MyMallory — Supply Chain Visibility Portal
Visibility is a critical requirement in managing today’s global supply chains. Mallory Alexander understands this requirement and delivers this capability to our customers (and our customer’s customers if they so desire) through our MyMallory Supply Chain Visibility Portal called MyMallorySCV.
MyMallorySCV is integrated directly with our Global Freight Management system and provides authorized users access to real-time supply chain information related to the logistics services Mallory Alexander provides their company. This includes visibility of detailed shipment header information (e.g., shipper, consignee, quantities, weights, etc.), critical tracking milestones, detailed container and packing information, transport leg details (e.g., vessel, voyage, ports, dates, etc.), and more.
For our international customers, MyMallorySCV provides authorized users access to real-time U.S. Customs declarations and entry information related to the export and import services that Mallory Alexander provides their company. This includes visibility of detailed clearance and filing information, status, and related dates.
MyMallorySCV provides full visibility and access to Order Management services performed by Mallory Alexander. This includes visibility of customer/supplier purchase orders captured at submission; visibility of order verification against supplier provided packing lists, etc.; visibility of supplier discrepancies, blanket orders, backorders, etc.; and, links to logistics and transportation services performed by Mallory Alexander.
MyMallorySCV also provides users with online access to critical documentation captured during the execution of order management, logistics, and Customs operations performed by Mallory Alexander. This documentation will include both electronic and paper documents Mallory Alexander receives and/or produces on behalf of our customers. Users can view the documents online or choose to download them as required.
In addition to visibility functions, MyMallorySCV also provides authorized users with several online capabilities such as the ability to produce and save their own AD HOC reports, the ability to do online bookings with Mallory Alexander, and much more.
MyMallory — Warehouse Management Portal
For our warehouse customers, Mallory Alexander offers access to our Warehouse Management Portal. Authorized users have access to view Inventory, receipts, and deliveries in real-time. In addition, customers can utilize our Warehouse Management Portal to enter outbound delivery orders directly into our system for processing.
Mallory Alexander utilizes a comprehensive middleware platform to handle electronic integration with our customers, carriers, logistics services providers, and other trading partners. The middleware platform performs data transformation and data translation services as well as data communications.
Mallory Alexander’s middleware platform is capable of handling both standard Electronic Data Interchange (EDI) file formats as well as XML and user defined (UDF) formats. We support ANSI x12 and EDIFACT standard EDI. Some typical x12 transaction sets we handle today include: 110, 210, 214, 300, 301, 304, 310, 315, 846, 850, 856, 940, 945, etc. Typical non-EDI formats include SAP i-Docs, flat files, and comma separated value (CSV) files, Excel spreadsheets, etc.
Communication capabilities deployed with our middleware platform today include FTP (both Secure and non-secure), AS2, and web services (using both SOAP and REST structures).
Mallory Alexander utilizes the CargoWise One platform (CW1), developed by Wise Tech Global, as the core of its global freight management solution. Our solution is highly modular and designed with extensive functionality to automate and streamline the operations and management of domestic and international supply chain services. CW1 provides a fully integrated set of solutions which include order management, forwarding, customs house brokerage, and accounting services engaged through a highly customizable workflow management system. CW1 has full process and communication integration directly with U.S. Customs. Also, using our comprehensive middleware platform, CW1 is electronically integrated with the international ocean logistics portals (GT Nexus, INTTRA, and Cargo Smart) as well as all major steamship lines, and many other logistics service providers.
In addition, Mallory Alexander’s Global Freight Management System (CW1) is fully integrated with our Warehouse Management System for seamless flow of information between both in support of our multi-service supply chain customers.
Mallory Alexander’s Warehouse Management System (WMS) provides the versatility needed to perform in both a public or contract warehouse environment. Our WMS provides complete inventory management and shipping capabilities across multiple warehouses in multiple locations for multiple customers. It is fully integrated with our Global Freight Management System (CW1) for seamless flow of information between both in support of our multi-service supply chain customers.
Our WMS is fully RF-enabled and supports designated put away strategies, product rotation requirements, stacking rules, acceptable substitutions, returns, low stock notices, packing preferences, flexible billing methods, manages barcode labeling operations both standard and customizable, has automated and event-triggered reporting, and multiple communication methods such as EDI, XML, email, and auto-fax. It is also interfaced with UPS and FedEx on small package shipments. Typical EDI support includes 856, 940, 943, 944, and 945 transactions sets.
Defined below are some additional capabilities our WMS can offer:
- Pick Sequencing
- SKU Bill of Material Components
- Split Order Picking
- Pick Location Replenishment
- Batch picking
- Packaging
- Inter-Warehouse Product Movement
- Cycle Counting
- Physical Inventory
- SKU Velocity Logic
- Lot Tracking
- FEFO
- FIFO
Mallory Alexander understands the importance of business continuity and managing risks in a global supply chain environment. We place great importance on protecting the security and availability of the information we hold within our systems. That is why all Mallory Alexander systems are housed within industry standard data centers. All Mallory Alexander mission critical systems located within our primary data center are continuously replicated to our backup data center located in another region of the country. These two data centers replicate mission critical data utilizing high availability infrastructure systems. Both centers are capable of providing core infrastructure services, systems, and network technologies to ensure we are optimized for disaster recovery and business continuity.
We deploy proven solutions in network hardware and services to protect and defend our data systems through proactive monitoring for attacks, threat isolation, and preventive measures. Additionally, we deploy the latest antivirus and malware technologies to all our computers, laptops and servers.
Supply Chain Consulting
Importing goods in today’s environment requires more than just compliance with government regulations.
M-PACT
M-PACT Solutions offers a wide range of consulting and educational services that are designed to meet your transportation, logistics, and compliance needs. Our experts can evaluate your existing network and work with you to optimize the network and its processes and systems to maximize quality and efficiency. Our practical approach allows us to work with a variety of data sets to achieve accurate solutions at a level of detail relative to the quality and depth of the data and the time available. As part of our suite of services, we offer C-TPAT security consulting as well as Regulatory Compliance consulting and educational opportunities. For additional information on any of our Consulting Services, please contact our team at concierge@m-pactsolutions.com or via the website at www.m-pactsolutions.com
C-TPAT
Mallory Alexander’s experienced staff can help you understand the C-TPAT security criteria while creating a customized C-TPAT plan that works best for your business. We are able to analyze all aspects of your supply chain, we can help you construct, audit, or update your C-TPAT security profile. We can also help you develop and implement processes and procedures to optimize your supply chain security. Mallory Alexander also offers a C-TPAT Validation Day preparation course, designed to prepare you for the visit of the United States Customs Validation Team . We also offer audit services to ensure that your program remains up-to-date and in compliance with C-TPAT guidelines. 
Regulatory Compliance – Import/Export
Mallory Alexander International Logistics is aware that government regulations are constantly changing and evolving and we are committed to providing our customers with the most current regulatory information.
- Import/Export Compliance Review – High level review of import and/or export processes and procedures, including recordkeeping, to confirm current level of compliance.
- Import/Export Compliance Audit – In-depth audit of import and/or export processes, procedures, recordkeeping; Import Clearance Entry and Export Document reviews; service provider review; writing of compliance Standard Operating Procedures (SOPs) job descriptions.
- Compliance Manual Review/Writing – Thorough analysis of SOPs to ensure that all areas of compliance are covered. If you need a manual, Mallory Alexander can write it for you.
- Harmonized Tariff Number / Schedule B Number Review – Assistance with establishing a process to properly assign the correct HTS and/or Schedule B Number(s) to your company’s products.
- Recordkeeping Review/Audit – Setup or review of a fully compliant import/export recordkeeping process to ensure that all proper documentation is on file, available, and complete when and if Customs and Border Protection or any other regulatory agency needs them for review.
Foreign Trade Zone Consulting
Mallory Alexander can provide as little or as much of the entire Foreign-Trade Zone (FTZ) process as needed. We have proven experience in the following areas of FTZ operations:
- Operator/User Services
- Performing FTZ Savings Analysis (Feasibility or Cost-Benefit Study)
- Application writing
- New General-Purpose Zone Sites or Special-Purpose Subzones (Manufacturing or Distribution) sites
- Modifications (major and minor) to existing General-Purpose or Special-Purpose Subzones
- Activation Assistance
- Writing or updating an existing procedures manual
- Training staff in all functional areas of organization affecting FTZ Operations
- Entire processes
- Operating (as a third-party) the Zone Site for the benefit of the user
- Operations review/audit to ensure compliance with all regulations
- General-Purpose Zone marketing assistance, i.e., setting up FTZ to be operated as a public warehouse
- Grantee Services
- Marketing assistance
- Operator/User Agreement writing and reviewing processes
- Zone Fee Schedule drafting and/or reviewing
- Training for the Grantee as part of its services to the Operators/Users
Project Cargo
Mallory Alexander’s Global Project Cargo team has over 25 years of experience in managing specialized cargo movement and project logistics in various industries. Some of our core competencies include Heavy Haul Trucking, Transportation and Logistics Planning, Charter Ocean Part/Full, Air Charter Transport, Barge Transportation, Crane and Rigging, Project Destination Services, and Rail Transportation. Our team’s knowledge and compliance with trade legislation and foreign and domestic trade policies bring Mallory Alexander clients a turnkey solution for their specialized cargo movement needs.
Previous projects include:
- Air Handlers
- Bridge Beams
- Containment Vessel
- Drilling Rigs
- Generators
- Gas Turbines
- Locomotives
- Mining Equipment
- Reactors
- Transformers
- Wind Towers
- Heavy Bridge Girders
Recent Project Cargo Examples of Capabilities
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IMPORTANT NOTICE: Regarding career opportunity e-mail scam
IMPORTANT NOTICE: Mallory is continually monitoring cyber security threats that affect not only Mallory's systems, but threats to our clients, as well as malicious attempts to misrepresent Mallory. To that end, we have been informed that some individuals have...
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FinCEN & BIS Joint Alert Cautions of Evasion Attempts
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USTR Extends 81 COVID-19 Related Product Exclusions
In light of the continuing efforts to combat COVID–19, the U.S. Trade Representative has determined that a 6-month extension of the 81 COVID-19-related product exclusions is warranted. DATES: The extensions announced in this notice will extend the product exclusions...
Reinstatement of Section 301 Exclusions
Effective March 28, 2022, The U.S. Trade Representative determined to extend 89 exclusions exclusions on List 2, 187 exclusions on List 3, and 42 exclusions on List 4. With the exception of separately addressed extensions of the COVID-19 exclusions, the exclusions...
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Global Headquarters
Mallory Alexander International Logistics, LLC
4294 Swinnea Rd
Memphis, TN 38118
PHONE: 1-800-257-8464
FAX: 901-370-4288